CANCELLATION & REFUND POLICY

If you need to cancel a confirmed booking, please inform us in writing by email or WhatsApp as early as possible. The date we receive your written request is generally used to work out applicable charges.

Because every High5 journey is customised, cancellation conditions vary depending on the individual travel arrangement and the suppliers involved, such as:

• Hotels
• Airlines
• Ferry operators
• Transportation providers
• Activity providers
• Tour operators

The cancellation conditions for your specific trip will be communicated as part of your booking or confirmation documentation.

Any refund will be calculated according to the cancellation conditions communicated for your trip, after deducting applicable supplier charges and any other charges stated in your booking documentation.

Some components, such as certain flight tickets, ferry tickets, promotional hotel rates, peak-season bookings or activity tickets, may be non-refundable or only partially refundable. We will try to highlight these when confirming your booking.

Changes to dates, travellers, hotels or activities after confirmation may be treated as a cancellation of the original arrangement and may involve supplier charges or price differences.

If services are cancelled or changed because of weather, government orders, supplier decisions or other circumstances outside our control, any refund or alternative will depend on what the relevant suppliers offer. We will make reasonable efforts to help you.

Refund timing may depend on third-party suppliers releasing applicable amounts. Once amounts are available, refunds will generally be made through the original payment method or another method agreed with you.

High5 Travels

Street No. 5B, New Sainik Vihar, Fazalpur, Meerut City, India – 250001

Email: high5travels007@gmail.com

Phone/WhatsApp: +91 97739 76462