Legal
Your privacy matters to us.
Effective date: 29 September 2026 · Last updated: 29 September 2026
High5 Travels plans customised holidays for travellers. This Privacy Policy explains how we collect, use, share and protect information when you use our website or contact us by WhatsApp, phone, email or other channels.
Our website is currently an enquiry and travel-planning website. It does not provide direct online booking or direct online payment.
Depending on how you contact us, we may collect:
We may also collect limited technical information, such as device type, browser, pages visited and approximate location derived from your connection, through cookies and similar technologies where permitted.
We may use your information to:
Every traveller is different, so we ask about your budget, dates, group, hotel preferences, activities and other requirements. We use these details only to plan and quote a trip around what you have asked for. Please share only the information needed for your trip.
If you contact us through WhatsApp, phone, email, Instagram or Facebook, we will receive the information you send, such as your name, number and messages. These platforms are operated by third parties and process information under their own privacy policies. Please avoid sending sensitive information, such as identity documents or payment details, unless we have specifically requested it for a confirmed booking.
Cookies are small files stored on your device. Our website uses essential storage needed for the site to work, including remembering your cookie choice.
Where you give consent, we may use optional analytics and advertising technologies. You can accept, reject or manage these at any time through the cookie settings link in the website footer. Rejecting optional cookies will not stop you from browsing the website or sending an enquiry.
We may use Google Analytics to understand how visitors use our website, such as which pages are visited and how long visitors stay. This helps us improve the website. Google Analytics will only be used with your consent where consent is required. More information is available in Google's privacy policy at policies.google.com/privacy.
We may use Meta (Facebook/Instagram) advertising tools, including the Meta Pixel and Meta Ads, to understand website usage, measure campaign performance, improve our advertising and understand how people interact with our advertisements. These tools will only be used with your consent where consent is required. Meta processes information under its own policies, available at facebook.com/privacy/policy.
We may display Google Maps to show locations or directions. When you interact with an embedded map, Google may receive information such as your IP address and device details under Google's privacy policy.
Our website may display or link to videos and posts from YouTube, Instagram and Facebook. When you play a video, view embedded content or follow a link, the relevant platform may collect information about you under its own privacy policy. Videos on our website load only when you choose to play them.
We may use Calendly or a similar scheduling tool to let you book a call with us. If you use such a tool, the details you enter, such as your name, email and preferred time, will be processed by that provider under its own privacy policy and shared with us so we can attend the call.
We do not sell your personal information.
Where necessary to fulfil the travel arrangements you have requested, we may share relevant details with travel-service providers, such as:
We may also disclose information where required by law or to protect our rights, customers or others.
We may use technology, communication and scheduling providers to run our website and communicate with you. These providers are independent businesses and process information under their own terms and privacy policies. High5 Travels is not an airline, hotel, ferry operator or activity provider.
We take reasonable steps to protect the information you share with us. However, no website, messaging service or electronic transmission is completely secure, and we cannot guarantee absolute security.
We keep your information only for as long as reasonably needed to respond to enquiries, plan and support your travel, maintain business records and meet applicable legal requirements. After that, we delete or anonymise it where reasonably practicable.
Subject to applicable law, you may ask us to:
Withdrawing consent does not affect processing already carried out, and we may need to keep some information to complete an active booking or meet legal obligations. To make a request, contact us using the details below.
We may send you travel offers or updates where permitted. You can opt out at any time by replying to let us know, or by contacting us by email or WhatsApp.
Our website is intended for adults planning travel. Where a trip includes children, we collect only the details a parent or guardian provides as needed to plan the trip, such as number and age of children.
We may update this Privacy Policy from time to time, for example if we add new services or introduce online payments. The updated version will be posted on this page with a revised Last Updated date.
For privacy questions or requests, please contact:
High5 Travels
Street No. 5B, New Sainik Vihar, Fazalpur, Meerut City, India – 250001
Email: high5travels007@gmail.com
Phone/WhatsApp: +91 97739 76462