TERMS & CONDITIONS

High5 Travels plans customised holidays, with a focus on maximum value for your budget. By using this website or requesting our services, you agree to these Terms & Conditions.

This website is an enquiry and travel-planning website. You can explore destinations and example packages, submit enquiries, request customised itineraries and quotations, and contact us through WhatsApp and other channels. The website does not currently provide direct online booking or direct online payment.

Every traveller is different. So is every High5 journey.

We plan trips around your requirements rather than following a rigid one-size-fits-all package model. Itineraries may be customised according to your budget, travel dates, number of travellers, number of days, hotel preferences, sightseeing preferences, activities, transportation requirements and other reasonable preferences.

Packages shown on this website may be examples, starting points, promotional packages or previously offered itineraries. They are not guaranteed fixed-price packages unless specifically stated. Your final itinerary may differ from another traveller's.

Final pricing and availability may depend on:

• Travel dates
• Seasonal demand
• Hotel availability
• Transportation
• Ferry and flight availability
• Activities
• Supplier pricing
• Customer-selected options
• Other applicable costs

Quotations are valid only for the period stated in them and are subject to availability at the time of booking. An enquiry or quotation does not by itself constitute a confirmed booking.

We will try to arrange hotels that match your preferences and budget. Hotels are operated by independent providers, and specific properties, room types and facilities are subject to availability and the provider's own policies. Where a preferred hotel is unavailable, we may suggest a suitable alternative for your approval.

Sightseeing and activities depend on weather, local regulations, timings and operator availability. Some activities may carry their own safety rules, age limits or additional charges set by the provider.

Flights, ferries, vehicles and other transport are provided by independent operators. Schedules, delays, cancellations and service standards are under the control of those operators. High5 Travels is not an airline, hotel, ferry operator or activity provider.

You agree to provide accurate and complete information, including traveller names, ages, contact details and any special requirements. Incorrect information may affect bookings and could result in additional charges imposed by providers.

You are responsible for carrying valid identity documents, permits, visas and any other documents required for your journey, and for meeting any health or entry requirements. Please check requirements with the relevant authorities before travelling.

For applicable Andaman journeys, High5 Travels may coordinate with local support and trusted contacts to assist travellers on the ground. We aim to remain connected with travellers during their journey and to provide reasonable travel-related assistance.

Local services are delivered by independent suppliers, and High5 Travels does not control every service they provide. The availability and extent of assistance may vary.

If you ask to change a confirmed itinerary, we will try to help, subject to availability. Changes may result in revised prices, supplier charges or cancellation charges, which we will communicate to you before proceeding.

Itineraries may need to change because of weather, sea conditions, government orders, supplier decisions, strikes, health emergencies or other circumstances outside our control. We will try to suggest reasonable alternatives, but additional costs may apply.

At present, High5 Travels does not accept direct online payment through the website.

Payment instructions, amounts, schedules and applicable payment methods will be communicated separately during the booking process. Please see our Payment Terms for more information.

Cancellation and refund conditions vary depending on your travel arrangement and the suppliers involved. The conditions for your trip will be communicated in your booking or confirmation documentation. Please see our Cancellation & Refund Policy.

Services provided by hotels, airlines, ferry operators, transport providers, activity providers and other suppliers are subject to their own terms and conditions. We act to coordinate these arrangements on your behalf.

We try to keep website content accurate and up to date, but destination details, packages, images and descriptions are for general information and may change. Please confirm current details with us before making decisions.

The High5 Travels name, logo, text, design and original content on this website belong to High5 Travels or are used with permission. You may not copy, reproduce or use them for commercial purposes without our written permission.

Our website may link to or display content from third-party platforms such as WhatsApp, Instagram, Facebook, YouTube, Google Maps and scheduling tools. We are not responsible for the content, availability or practices of those platforms.

We aim to keep the website available but do not guarantee uninterrupted access. We may update, suspend or change the website at any time.

You agree not to misuse the website, including by submitting false enquiries, attempting unauthorised access, introducing harmful code, or using the website for any unlawful purpose.

If you have a concern, please contact us by email or WhatsApp with your details and a description of the issue. We will try to respond and resolve it within a reasonable time.

To the extent permitted by law, High5 Travels is not responsible for acts, omissions, delays or service failures of independent suppliers. Where a supplier issue arises, we will make reasonable efforts to help you.

We are not liable for failure or delay in performing our obligations caused by events beyond our reasonable control, including natural disasters, severe weather, epidemics, government action, war, civil unrest, strikes or supplier failures.

These Terms are governed by the laws of India. Nothing in these Terms removes or limits any consumer rights that cannot legally be excluded.

We may update these Terms from time to time, including if online booking or payment functionality is introduced. The updated version will be posted on this page with a revised Last Updated date.

High5 Travels

Street No. 5B, New Sainik Vihar, Fazalpur, Meerut City, India – 250001

Email: high5travels007@gmail.com

Phone/WhatsApp: +91 97739 76462